Case Study
Dunning volume reduced by 75 % in the short term with collect.AI
Find out how a leading property insurer increased customer satisfaction and liquidity with AI-based dunning.
+50 European Enterprises – over € 7.1 billion in receivables volume since 2021 – with collect.AI
AI claims management for insurers
Standardized dunning processes often neglect the needs of customers. This case study shows how the switch to AI-based receivables management at one of the largest primary insurers in the German market resulted in a significant increase in efficiency and productivity.
Find out more in the case study:
- How the insurer reduced its dunning rate by 75 % in just three months
- which Net Promoter Score the company achieves thanks to collect.AI
- how customer-centric communication in receivables management can be achieved efficiently
