Digital receivables management
for banks and financial service providers Hanseatic Bank and VEXCASH achieve greater customer loyalty through AI-based payment reminders

The battle for customers

From neo-banking to credit-crowdfunding:
Competition for customers is increasing. Those who act digitally and in a customer-driven way protect customer relations and increase Customer Lifetime Value at the same time.

Data creates customer proximity

Banks and financial service providers possess a large, but often unused, data treasure trove. With Artificial Intelligence you can get to know your customers better and create an individual, digital customer experience.

This is the percentage of banks and insurance companies in Germany that use artificial intelligence in their customer service operations.

Higher realisation rate

One of our business customers in the financial sector achieved this through digital communication in the payment journey.

Reduced costs

This was achieved by a German bank through smart digitisation of its dunning system together with collectAI.

 

 

Faster implementation

Through payment reminders via text message and email, customers of VEXCASH settle their outstanding amounts faster.

Payment process in the brand image

A consistent brand identity along the
entire payment journey creates trust. With intuitive white label payment pages from collectAI, the VEXCASH short-term credit platform offers its customers digital payment and feedback options.

 

 

Customer-oriented and
AI-based

Reach customers where they are: Through artificial intelligence, the Hanseatic Bank reaches its customers where they are and inspires them with a fast and simple payment process.

Now learn more about how we use artificial intelligence in the payment journey.

 

 

Digitize now

Create a simple, digital payment experience with our AI-based software: for a higher success rate, more loyal customer relationships and lower costs.

 

Interactive
invoices

Greater convenience for your customers, more cash flow for you

Intelligent
dunning process

Positive payment experience for your customers, higher realisation rate for you

Payment
journey

The all-round carefree package, tailored to your goals

Get in contact with us now

Whether modular or holistic: We develop your individual solution for interactive invoices, intelligent dunning or the complete payment journey together with you.

Talk to us about your individual goals in receivables management.

Max Bense, Head of Strategic Sales, looks forward to hearing from you.