We are the experts to balance the payment reminder cost, recovery rate and customer retention perfectly. Instead of a one-size-fits-all approach, we use individualised measures to achieve your goals.
Our AI technology allows to reach the customer efficiently and provoke him gently to pay his invoice. Our AI controls the time, frequency, channel and content of the communication as well as the payment method individually according to the customer characteristics. In addition, we also offer a payment plan that can be customised. This increases customer satisfaction and recovery rate and can also reduce costs.
You can determine the scope of the AI by yourself. The AI either only intervenes gently in the payment reminder process and optimises the timing of the communication, or you delegate more extensive tasks to the AI such as choice of communication, channel, or tonality. If the customer does not respond to a communication, a fallback communication strategy is apllied – in order to guarantee your messages are delivered. A large part of the reminder cases does not have to be handed over to the debt collection. As a company, you benefit from faster repayments and lower costs for your payment reminder processes; at the same time, your customer relationship is protected and strengthened – an indispensable competitive advantage.
The cost of our payment reminders solution depends on the volume of orders and the specific requirements of the adjustments. Therefore, prices are calculated individually for each company. Make an appointment for a consultation with our team and have a free and non-binding analysis for your company.