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from collectAI

Here you will find the latest company news, discover where and how our artificial intelligence is used and find out which conferences and congresses our employees are currently attending.

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06.01.2021 — Insights

Closing the last remaining digital gaps on the payment journey

Germany’s distance retail sector has a long tradition of payment by invoice and among online shoppers it continues to be one of the most popular methods of payment. And why not? At checkout it often appears to be the most convenient option.

04.01.2021 – Press

Working together for more digitization in the energy sector: cooperation between powercloud and collectAI

(Hamburg/Offenburg, 01/04/2021) powercloud, the leading platform provider for energy suppliers, and the fintech company, collectAI, are launching a cooperation. By doing so, they are combining their expertise and offering new added value to energy suppliers. The goal of the cooperation is to digitize energy supplier processes in their entirety – end to end.

30.12.2020 — Insights

RM Trends for 2021: Personalisation will become a must-have feature

Over the past few years, the entire marketing and advertising industry has been incorporating more and more elements of personalisation into their offerings. And, importantly, scores of companies have committed to using digital touchpoints to engage with their customers, at the best possible point in time, via their preferred channels, using messages specifically tailored to trigger a purchase. When personalisation was still in its infancy, a personal greeting in an email was perceived as revolutionary. Today, that’s taken for granted – as is the personalised customer experience at all touchpoints both in-store and online.

Download our E-Commerce white paper now and discover more.

White paper on digital transformation and customer loyalty among online retailers. Read how to optimise your dunning process to reduce costs, improve implementation and retain customers.

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19.05.2020 – Insights

Receivables management for telecommunications companies: 3 steps to success

More and more businesses are keen to exploit the potential of bringing their receivables into the digital era. Telecoms companies are no exception. Below we present three major challenges confronting the telecoms industry. We discuss how digital dunning processes strengthen customer relations while measurably improving the speed at which overdue invoices are paid.

17.04.2020 – Inside / Insights

Succeeding with Artificial Intelligence: Must-knows for Insurers to leverage Digital Collection

Last week, our Head of Strategic Sales Max Bense led through our first webinar “Smart collection for insurance companies: How Artificial Intelligence transforms Payment Reminders into a positive Customer Experience”

30.03.2020 – Inside

Meet collectAI at PEX 2020 in Berlin

Payment Exchange (PEX), an important conference of the fintech and payment industry, will take place in Berlin from January 23 to 24, 2020. We will be joining the event to discuss important topics and trends from the industry in a relaxed atmosphere. This year's topic of the PEX is “Stranger Payments”. As a sponsor, we are happy to support the event.

30.03.2020

collectAI webinar: What you need to know about AI-based dunning

With exciting presentations and exclusive best practices, collectAI is part of the agenda of the 12th Receivables and Risk Management Days (B2C) in Frankfurt and Munich. Due to COVID-19, the industry events have now been postponed until November 2020. Although collectAI will still be present in November, we are now moving our presentation to the virtual stage.

20.03.2020 – Artificial Intelligence

Social Distancing: 14 Artificial Intelligence movies for your weekend

To protect ourselves and society in times of Corona social distancing and staying home should be the first choice.

That doesn't mean your weekend is going to be boring: We have put together our top films, series and documentaries, in which artificial intelligence plays the leading role.

Stay healthy and have fun watching.

18.03.2020 – Inside / Inside

Health first: collectAI goes home office

Our colleagues work from home until further notice. Our business is running smoothly thanks to the diverse possibilities of digital communication tools.

Would you like to learn more about collectAI, customer communication, artificial intelligence and innovation? Are you looking for experts on a specific topic?

Christin Martens, Head of Brand & Story, looks forward to hearing from you.

Welcome to the magazine from collectAI