Welcome to the magazine
from collectAI

Here you will find the latest company news, discover where and how our artificial intelligence is used and find out which conferences and congresses our employees are currently attending.

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18.08.2020 – Inside

Happy clients, happy (business) life!

Intelligent payment solutions provider collectAI is delighted to learn it has so many loyal customers. A recent survey into customer satisfaction and the likelihood of them recommending the company revealed that the Hamburg-based FinTech has more promoters (43 percent) than detractors (3 percent). This means that the company’s first ever Net Promoter Score (NPS) stands at 40 percent.

16.06.2020 — Insights

COVID-19 accelerates digital transformation: 3 good reasons for smart reminders

The coronavirus pandemic has changed our (business) lives in a way that we would never have imagined. Those of us who are determined to focus on the positive aspects of the situation may like to mention that one thing it has most certainly done is accelerate the uptake of digital technologies. As always, a crisis can also be seen as an opportunity, especially for companies willing to embrace change and with the courage to explore new avenues. Berlin restaurants are now allowing digital payments – who would have imagined that before the coronavirus outbreak?

07.07.2020 — Insights

Three quAIstions …an interview with Wiebke Tschorn and Michaela Wittmann

The new Select&Pay feature allows for quick and easy payment, even when items are being returned – no more mental arithmetics or having to watch your typing. In this interview product owner Wiebke Tschorn and senior sales executive Michaela Wittmann talk about who this might interest, what’s so special about it and how businesses can benefit.

06.07.2020 – Inside

Surrounded by artificial intelligence, kick-off meetings and fritz-kola – Emil’s work placement at collectAI

Emil Woermann recently completed a 10 week work experience placement in our Brand&Story team. At the end of the placement he wrote about his experiences, the tasks he was allocated and his thoughts about remote working during the coronavirus pandemic:

24.06.2020 – Press

collectAI launches “Select&Pay” making returns easier than ever

The intelligent payment solution provider collectAI is expanding its range of services in digital, AI-based receivables management. Hamburg-based fintech is now offering e-commerce companies the intuitive returns feature "Select&Pay". Online bills become interactive with "Select&Pay" and enable direct payment with a variable shopping cart.

25.05.2020 – Press

Collecting insurance premiums: how artificial intelligence turns dunning into a positive customer experience

Insurance companies are currently under a lot of pressure to adopt new digital technologies. One way of dealing with this challenge is to start by digitalising their dunning processes. When utilised in combination with AI-powered communications, this can radically improve KPIs.

25.05.2020 – Insights

Live demo: see how tracking your communications facilitates intelligent dunning

Our software helps companies smarten up their dunning processes. But what exactly does that mean? Watch our live demo to find out more. We’ve also added some new features.

19.05.2020 – Insights

Receivables management for telecommunications companies: 3 steps to success

More and more businesses are keen to exploit the potential of bringing their receivables into the digital era. Telecoms companies are no exception. Below we present three major challenges confronting the telecoms industry. We discuss how digital dunning processes strengthen customer relations while measurably improving the speed at which overdue invoices are paid.

17.04.2020 – Insights

Succeeding with Artificial Intelligence: Must-knows for Insurers to leverage Digital Collection

Last week, our Head of Strategic Sales Max Bense led through our first webinar “Smart collection for insurance companies: How Artificial Intelligence transforms Payment Reminders into a positive Customer Experience”

Download our E-Commerce white paper now and discover more.

White paper on digital transformation and customer loyalty among online retailers. Read how to optimise your dunning process to reduce costs, improve implementation and retain customers.

Download it now for free.

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30.03.2020 – Inside

Meet collectAI at PEX 2020 in Berlin

Payment Exchange (PEX), an important conference of the fintech and payment industry, will take place in Berlin from January 23 to 24, 2020. We will be joining the event to discuss important topics and trends from the industry in a relaxed atmosphere. This year's topic of the PEX is “Stranger Payments”. As a sponsor, we are happy to support the event.

30.03.2020

collectAI webinar: What you need to know about AI-based dunning

With exciting presentations and exclusive best practices, collectAI is part of the agenda of the 12th Receivables and Risk Management Days (B2C) in Frankfurt and Munich. Due to COVID-19, the industry events have now been postponed until November 2020. Although collectAI will still be present in November, we are now moving our presentation to the virtual stage.

20.03.2020 – Artificial Intelligence

Social Distancing: 14 Artificial Intelligence movies for your weekend

To protect ourselves and society in times of Corona social distancing and staying home should be the first choice.

That doesn't mean your weekend is going to be boring: We have put together our top films, series and documentaries, in which artificial intelligence plays the leading role.

Stay healthy and have fun watching.

18.03.2020 – Inside

Health first: collectAI goes home office

Our colleagues work from home until further notice. Our business is running smoothly thanks to the diverse possibilities of digital communication tools.

Would you like to learn more about collectAI, customer communication, artificial intelligence and innovation? Are you looking for experts on a specific topic?

Christin Martens, Head of Brand & Story, looks forward to hearing from you.

Welcome to the magazine from collectAI