Digitalization offensive in receivables management: collectAI adds four new modules to Intelligent Payment Platform
Hamburg-based fintech collectAI is expanding the functionality of its Intelligent Payment Platform with four new modules.
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Aareal Bank Group has acquired all shares in Collect Artificial Intelligence GmbH (“CollectAI”), a payment solutions provider offering AI-based intelligent invoicing and dunning processes, from Otto Group.
The Otto Group has agreed to sell Collect Artificial Intelligence GmbH to Aareal Bank Group. A corresponding contract has been signed by both parties, who have mutually agreed not to disclose the purchase price. All current CollectAI employees will be retained under the new ownership.
Germany’s distance retail sector has a long tradition of payment by invoice and among online shoppers it continues to be one of the most popular methods of payment. And why not? At checkout it often appears to be the most convenient option.
(Hamburg/Offenburg, 01/04/2021) powercloud, the leading platform provider for energy suppliers, and the fintech company, collectAI, are launching a cooperation. By doing so, they are combining their expertise and offering new added value to energy suppliers. The goal of the cooperation is to digitize energy supplier processes in their entirety – end to end.
Over the past few years, the entire marketing and advertising industry has been incorporating more and more elements of personalisation into their offerings. And, importantly, scores of companies have committed to using digital touchpoints to engage with their customers, at the best possible point in time, via their preferred channels, using messages specifically tailored to trigger a purchase. When personalisation was still in its infancy, a personal greeting in an email was perceived as revolutionary. Today, that’s taken for granted – as is the personalised customer experience at all touchpoints both in-store and online.
The more people become accustomed to iPhones and easy-to-use apps in their everyday lives, the higher their expectations are of the software they use at work. Needless to say, business software is often far more complex – nevertheless, it will need to be made more straightforward to continue to find acceptance among enterprise customers and employees.
Which trends will be most influential in shaping digital receivables management (RM) in 2021?
Our blog series “RM Trends for 2021” offers some answers. Once a week we’ll be posting a blog in which one of our experts discusses a trend. Today, in Part 1 of our series, we present an overview of the trends you can expect to read about in the weeks ahead.
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Intelligent payment solutions provider collectAI is delighted to learn it has so many loyal customers. A recent survey into customer satisfaction and the likelihood of them recommending the company revealed that the Hamburg-based FinTech has more promoters (43 percent) than detractors (3 percent). This means that the company’s first ever Net Promoter Score (NPS) stands at 40 percent.
The new Select&Pay feature allows for quick and easy payment, even when items are being returned – no more mental arithmetics or having to watch your typing. In this interview product owner Wiebke Tschorn and senior sales executive Michaela Wittmann talk about who this might interest, what’s so special about it and how businesses can benefit.
Emil Woermann recently completed a 10 week work experience placement in our Brand&Story team. At the end of the placement he wrote about his experiences, the tasks he was allocated and his thoughts about remote working during the coronavirus pandemic:
The intelligent payment solution provider collectAI is expanding its range of services in digital, AI-based receivables management. Hamburg-based fintech is now offering e-commerce companies the intuitive returns feature "Select&Pay". Online bills become interactive with "Select&Pay" and enable direct payment with a variable shopping cart.