Payment becomes a customer experience

End-to-end digital receivables management makes your customers happy and increases your cash flow.

Complete receivables management

Many companies have already digitized parts of the customer journey. They are now good at digital, automated customer acquisition. However, the degree of digitization decreases rapidly in the course of the customer journey. Interactive invoices, online payment methods and AI-based dunning processes reduce collection cases. This is because: a digital payment journey increases the customer’s willingness to pay, it makes payment an experience and increases the realisation rate.

Digital payment journey increases
Customer Lifetime Value

Combine the interactive invoice and the intelligent dunning system of collectAI to create a digital payment journey. In this way, you can communicate firmly and optimise the brand experience of your customers. This strengthens customer loyalty, the customer relationship is maintained and the Customer Lifetime Value is increased – even if there is a payment disruption.

The payment journey of your customers

Customer purchases or
concludes a contract

Interactive invoice
with payment link

White label
payment page

not paid

Due date

Friendly
payment reminder

Smart reminder
with payment link

paid

Extended
customer journey

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Start your journey now

With the interactive invoice, significantly higher realisation rates are achieved. Should invoices still remain unpaid, a digital dunning process complements the ideal customer communication to a complete payment journey.

Interactive
invoices

Greater convenience for your customers, more cash flow for you

Intelligent
dunning process

Positive payment experience for your customers, higher realisation rate for you

Digitize the payment journey now

Whether modular or holistic: We develop your individual solution for interactive invoices, intelligent dunning or the complete payment journey together with you.

Max Bense, Head of Strategic Sales, looks forward to hearing from you.

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Max Bense