All posts from Sebastian Hoop

Automated Payment Reminders: collectAI’s Artificial Intelligence

Automated Payment Reminders: collectAI’s Artificial Intelligence

The economy is undergoing a digital transformation and the service industry is responding. In the payment reminder process, progress is particularly visible. However, according to a Europe-wide study, only 20 …


Receivables Management in E-Commerce: How to maintain the Customer Relationship after the Purchase

• April 25, 2018

Receivables Management in E-Commerce: How to...

In a highly competitive market such as online retail, companies are sometimes spending huge amounts on customer acquisition (CAC). However, …

Love your customer’s journey

• February 14, 2018

Love your customer’s journey

Just in time for Valentine’s Day a news that isn’t news: Loving your customer is crucial for the success of …

Digitisation: Survival of the Fittest

• December 19, 2017

Digitisation: Survival of the Fittest

The business world finds itself in one of the biggest stages of transformation since industrialisation. The advancing digitisation thoroughly scrutinises …

Six Success Factors for Customer-Focused Receivables

• December 5, 2017

Six Success Factors for Customer-Focused...

According to statistics by the IMF as well as different studies, there is still work to be done on receivables …

Top 5 Reasons for Companies to use E-invoices

• October 5, 2017

Top 5 Reasons for Companies to use E-invoices

Nowadays most invoices are still sent via letter despite  e-invoices offering a lot of benefits. E -invoices are receipts which …


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