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Millennials
Steve Emecz • August 3, 2018

Why The Phone Call is Dead for Millennials

2018 could be the year we see the death of the phone as a viable tool for receivables teams targeting millennials. A major lender shared that their effectiveness for outbound calls to the millennial segment had reached an all time …
digital culture collectAI
Laura Groos • July 31, 2018

Seven Steps to Digital Culture

62 percent out of 1700 company representatives surveyed in Europe and the United States, think digital culture is the biggest hurdle in their digital transformation journey, according to a recent study by Capgemini and the MIT. But digital culture is a …
Events collectAI

• July 17, 2018

Top 10 Fintech Events

There are many events in the fintech industry – but you have to know, which ones are the right ones. …
News and newspaper headlines

• July 16, 2018

Newsletter June 2018

Dear customers, partners and friends, At Money20/20 we announced our partnership with Hanseatic Bank. Also, we are happy to welcome …
fintech collectAI

• July 12, 2018

Fintech Startups set Pace for Innovation

Banks are lagging behind in innovation. Often they think too short-term, not just about digitisation but also about customer loyalty. …
Etventure collectAI digital

• July 6, 2018

How German companies stand in the way of themselves in digital transformation

63 percent of executives from 2000 companies with a minimum turnover of 250 million euros say digital transformation is an …
HamburgAI collectAI

• July 2, 2018

HamburgAI Recap – Combining AI with the World Cup!

collectAI hosted the fifth HamburgAI event, which took place on June 27th 2018, at Mindspace Hamburg. HamburgAI is a community …
mambu and collectAI cooperation

• July 2, 2018

New Cooperation between collectAI and Mambu

collectAI henceforth is an official partner of Mambu. Through the cooperation, the collectAI solution can easily be integrated by every of …
collectAI Vielfalt

• June 18, 2018

Diversity as a Part of collectAI’s Corporate Culture

The Otto Group, our parent company, calls for diversity in its latest Diversity Report. Every employee should be offered the …
Mirko Krauel collectAI

• June 14, 2018

BankNXT: 5 Questions to Mirko Krauel

Phil Siarri interviewed our CEO, Mirko Krauel, for BankNXT. What is collectAI’s mission? The idea of collectAI is to digitise …
tickets collectAI

• June 2, 2018

MoneyConf Giveaway: Win one out of two free tickets

We all know you love fintech conferences, too. This is why we would like to share some of our event …

• May 23, 2018

Money2020 Europe: Exhibition & Announcement

Money2020 Europe is just around the corner. From June 4 until 6, it will discuss the future of money with …
customer

• April 25, 2018

Receivables Management in E-Commerce: How to maintain the Customer Relationship after the Purchase

In a highly competitive market such as online retail, companies are sometimes spending huge amounts on customer acquisition (CAC). However, …
AI

• April 14, 2018

HamburgAI #4: AI powered Talks

Since almost one year, collectAI is the host of HamburgAI, an initiative of CityAI. Our fourth edition of HamburgAI took …

• April 6, 2018

Stadtwerke 2018: Digital Solution reshaping Receivables for Utilities

Stadtwerke 2018 is a utility industry’s annual get-together and will be held on April 10 and 11, in Berlin. Participants …

• March 19, 2018

Collections in Lending: Stand in your customer’s shoes

There’s no one-size-fits-all solution during collection in lending companies or banks, as the latest McKinsey report confirms. Causes and motivations …

• March 5, 2018

collectAI presenting AI case study at EXEC Fintech Conference in Berlin

EXEC Fintech will be held on March 21st and 22nd. Known as the “No Bullshit” European fintech event the conference creates …
AI-based technology

• February 23, 2018

Artificial Intelligence Forecast from CBInsights

Most companies treat their late-paying customers in a one size fits all manner. However, this is not suitable to today’s …
customer experience

• February 14, 2018

Love your customer’s journey

Just in time for Valentine’s Day a news that isn’t news: Loving your customer is crucial for the success of …
collectAI payment

• February 12, 2018

collectAI at the Merchant Payment Ecosystem Conference in Berlin

The Merchant Payment Ecosystem (MPE) Conference will take place in Berlin from February 20 to 22nd. Merchants with acquirers, PSPs, …

• February 9, 2018

Payment morality trend: Every tenth invoice is overdue

The German Debt Collection Union (BDIU) found that payment morality of young consumers at the age until 24 years hasn’t …
fintech trends

• January 30, 2018

CBInsights with fintech trends to watch in 2018

CBInsights has just launched a very useful report forecasting the fintech industry this year. The main 10 points made are: …

• January 29, 2018

collectAI at Paris Fintech Forum 2018

Paris Fintech Forum takes place from January 30 to 31st. CEOs and executives from banks, insurances, telcos, regulators and fintechs …

• January 24, 2018

HamburgAI with IBM, Codecentric, Interone and over 180 participants

collectAI is the ambassador of HamburgAI, a local community gathering connected to CityAI. Last Wednesday, January 17th, we organised the …
PEX Berlin

• January 16, 2018

collectAI joining PEX Berlin – Is AI just a buzzword or reality?

Next week, the 4th edition of Payment Exchange, will take place from 25 to 26th of January. Finance and e-commerce …

• December 19, 2017

Digitisation: Survival of the Fittest

The business world finds itself in one of the biggest stages of transformation since industrialisation. The advancing digitisation thoroughly scrutinises …
Impact CEE collectAI

• December 14, 2017

AI is not the future, it’s the now!

Impact CEE is one of the key organisers when it comes to technology events in Europe. We were honoured to …

• December 5, 2017

Six Success Factors for Customer-Focused Receivables

According to statistics by the IMF as well as different studies, there is still work to be done on receivables …

• November 19, 2017

EXECInsurtech: Use Case on AI & Digitisation

At EXECInsurtech 2017 we were honoured to host a discussion table on digitisation and automation as well as a masterclass. …
NOAH collectAI

• November 17, 2017

NOAH London 2017

We presented at the NOAH conference in London this month. The video with our CCO, Steve Emecz, provides a brief …
Mirko Fintech Week

• November 1, 2017

Fintech Week Hamburg 2017

The Fintech Week is coming up, we are getting ready to kick it off next Monday. collectAI is proud to …
Artificial Intelligence collectAI

• October 27, 2017

Four Steps to Artificial Intelligence in Receivables Management

Startups focusing on Artificial Intelligence are shaking up the traditional financial services and insurance industries. In 2017 to date, investments …
LendIt collectAI

• October 23, 2017

LendIt 2017: “Artificial Intelligence – What is Really Working Today”

This was the subject for the AI panel at LendIt Europe in London last week. It was a fascinating panel …
check invoices handled cross-industry

• October 11, 2017

The check is in the mail

We are in digital 2017. However, customers’ payments are still preferably handled manually by postal mail and paper check. This is …
annual retail banking fintech

• October 6, 2017

“AI in Fintech” at Retail Banking Forum Vienna

collectAI likes like specialist conferences – even though we do serve several industries, we have concrete use case scenarios to …
e-invoice moneyback

• October 5, 2017

Top 5 Reasons for Companies to use E-invoices

Nowadays most invoices are still sent via letter despite  e-invoices offering a lot of benefits. E -invoices are receipts which …
LendIT collectAI 201710

• October 4, 2017

AI expert panel at LendIt Europe on October 9th

I’m delighted to be sitting on the panel discussing “Artificial Intelligence – What is Really Working Today?” at LendIt next week. As …
Meet collectAI at Bits & Pretzels

• September 22, 2017

collectAI at Bits & Pretzels in Munich #BITS17

To share this great networking opportunity with you, we offered a free ticket for Bits & Pretzels in Munich starting …
AI collectAI

• September 13, 2017

Is AI a friend or foe for contact centre workers?

There are several commentators sharing some very positive messages around the impact of artificial intelligence on jobs within contact centres. …
market map AI collectAI

• September 12, 2017

CB insights featuring collectAI in its AI fintech market map

The most recent “AI In Fintech Market Map” by the renowned research institute, CB Insights, features 100+ companies that use …
Artificial Intelligence and Fintech

• September 7, 2017

Artificial Intelligence and Fintech

In two weeks in Rome at Blast Project 2017 I’ll be delivering a keynote talk on ‘AI in Financial Services’. …
transform collectAI

• September 1, 2017

AI Could Transform the Lives of 800 Million People

According to Robert Opp from the UN World Food Programme AI is set to transform the way that major organisations …
modernising the receivables and debt collection processes

• July 26, 2017

It’s the customer, stupid! Not the debtor

A critical part of modernising the receivables and debt collection processes starts with the attitude towards the person that purchased …
start-ups collectAI

• May 28, 2017

AI In The Real World

This Thursday I’ll be presenting a live case study of AI being used in financial services at the AI Expo …
Technology collectAI

• April 25, 2017

Will banking bring back the personal touch through AI?

According to the recent Accenture Banking Technology Vision 2017 report, four out of five senior banking execs (they surveyed 600) …
AI-driven collectAI

• April 18, 2017

Wells Fargo Tests AI-Driven Chat Experiences with Facebook Messenger

Are we seeing AI reaching a tipping point in Financial Services? In my talk ‘AI In Financial Services’ at the …